The Advancement of Automation

July 29, 2021
Makayla Santino

Though technologies of automation and artificial intelligence (AI) are not new, recent advancements are pushing the limits of what devices can do. There have been remarkable developments of AI, machine learning, and robotics that are bringing automation to a whole new level. The intelligent automation lead of Avanade UK and Ireland, Max Vicino, discussed the significant advancements and difficulties of automation.

One advancement in the sector is hyper-automation. Hyper-automation is also known as intelligent automation, which combines machine learning, robotic process automation, AI, and cognitive services. These components work together to automate judgement- and rule-based business operations. By automating menial tasks, employees are able to focus on more important and valuable tasks. 

A second development in the sector is no-code or low-code platforms. Many app and web development was formerly advanced by developers who had to manually write large amounts of code. However, automation is making this work much easier with the help of these no-code and low-code platforms. 

From today to 2023, there are estimates that over 500 million apps and services will be developed. This is the same amount of apps and services that have been produced over the last forty years. There are not enough code developers in the world to manually produce this volume of apps. 

The third advancement of automation is automation as a service. This entails a lower total cost of ownership because materials are shared and located on a cloud base. Automation as a service will also critically diminish the time it takes to carry out automation because of its standard configuration patterns. 

Though there is definitely a hesitancy for companies to completely embrace more automation, most will find that the benefits outweigh the drawbacks. Business leaders must go about their transition to automation the right way.

Vicino warns that leaders must take their time to understand all of the new technology before implementing it fully. He states that it is essential for businesses to have some sort of governance structure and automation and AI centre of excellence (CoE). These bodies will work to organize and regulate all automation transitions to guarantee that the business is getting the best returns on their investments in automation. 

Another important tip from Vicino is that companies should shift away from task-based automation towards robotic process automation (RPA). In this way, businesses should essentially be remodeling their methods before actually automating them. 

It is vital that business leaders recognize that intelligent automation is not an innovation of the future, but one that is already prevalent today. To keep one’s company competitive it is essential to research and adopt these new technologies.




Darmody, Jenny. “What Are Some Of The Biggest Trends In Automation?” Silicon Republic, 26 July 2021,

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